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Our Mission
To meet the demands and needs of our customers in relation to their safety and security, via a path of continuous improvement of quality service and personnel.

 

Our National Control Centre, based within the head office complex in Leicester, if fully equipped to provide a first class, professional service, not only to our clients, but also to all of our staff across the UK.

The centre is run by our Services Support Manager, Andy Farren.

From this base of operations, all staff who are on duty can be monitored 24hrs a day, ensuring a high standard of welfare and support should they require it.

Our controllers undergo a lengthy period of intensive training to ensure they reach a high standard.  They are not only trained in CCTV monitoring, but are also encouraged to develop by taking NVQ's in Customer Care, Equality & Diversity, Teamwork & Communication amongst others.

 

The National Control Centre is able to remotely monitor customer sites and premises from across the world, enabling FSG to provide a quick and effective response to any given situation.

Tel: 0845 094 6303

 


Andy Farren - Services Support Manager

 
 

 

 

 

 

 
 
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FSG Security is accredited with the following British and International Standards;  BS 7984:2001, BS 7499:2007, BS 7958:2005,    BS 7858:2006, ISO 9001:2000

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